Certn Background Check Process, Your Questions Answered


Q&A Period Representing Certn Background Check Process Your Questions Answered

Background checks are an important pre-employment screening step. They help companies meet compliance requirements and make more informed decisions when choosing which candidate to hire.

Below, Certn’s experts have weighed in on answers to your questions about background checks.

What is Certn Background Check?

The old way, background checks are lengthy and exhausting. Without Certn, candidates completing a pre-employment background check have to show up in-person to a police station to verify their identities and pay to have their records mailed to them. Can you believe employers still ask candidates to do this in 2024?! This manual process can at best take days, but usually ends up being closer to weeks by the time the information is received and the results are processed. According to recruiters on LinkedIn, slow hiring processes often result in their top candidates losing interest and accepting other offers.

With Certn, we offer fully digital results in as little as 15 minutes (depending on the check you’ve ordered). Our identity verification process is also online, which means candidates don’t have to travel or wait in line to verify their identity.

You only pay for the checks you run, so there are no subscription or cancellation fees with Certn. It’s literally made to make your life easier while you stay compliant and protect your business during the hiring process. Talk about a win-win.

Curious? Certn offers the following background screening services:

  • Criminal record check
  • Credit check
  • Social media screening
  • Identity verification
  • Employment and education verification
  • Credential verification
  • Reference checks

Certn also offers international background screening. Our global product leadership will give you and your teams extra peace of mind as you embrace the future of work like remote work and dispersed teams, gig work, and high-volume hiring.

Certn Background Check Process

Why have HR managers named Certn a leader in background checks? When automation is used in the checking process, completed reports are returned faster. Tedious, manual processes are eliminated. Sounds good, right?

With Certn, you can order the checks you need right from your applicant tracking system (ATS) or preferred hiring platform with one click. It’s that easy! Candidates can complete background checks just as easily — with a few clicks right from a mobile device.

Over 80% of our users complete their checks from a smartphone and in a few minutes compared to hours with the old, paper-based method. For busy HR professionals, managing hiring, screening, and onboarding workflows all in one place means hiring faster and hiring easier. Our 24/7 support team is also very efficient and prompt to respond to any questions or issues you or your candidates may have along the way.

Running a Background Check

As you can see in our Partner Marketplace, we’re integrated with many ATS software and hiring platforms. If you work in HR you don’t have to toggle between multiple windows to send background checks or view the results. We work where you work.

You can also bundle services and save them as “Packages” so you can send multiple requests to one candidate with one click. Easy, right?

Woman performing Certn background check on cellphone

Candidate Background Check Experience

With Certn, the candidate background screening process is as easy as 1, 2, selfie. Our screening starts with identity verification to make sure you’re running checks on the right person and to avoid errors that cause delays.

Here’s how it works:

  1. The candidate’s government-issued ID is verified instantly
  2. Data pre-fill populates relevant information into the fields
  3. The candidate takes a selfie

We’ve found demystifying the background check process improves the overall experience and helps you speed up your hiring to retain top candidates. For this reason, we have a self-serve applicant portal which allows candidates to quickly and easily complete identity verification and background checks, and to come back to applications and track results.

Screening results are sent to your company requesting the check in as little as minutes, instead of days. This means the candidate can accept their final offer and start onboarding sooner.

What Does a Background Check Reveal?

Background checks can confirm that candidates have the employment history, education, and professional references they claim to have. Criminal records checks can confirm whether someone has been charged or convicted of a crime.

Different types of products and services make up the background screening programs we help our clients implement. What results are shown depends on what’s being run. Learn more about what do background checks reveal in this blog post.

What Shows Up in a Criminal Record Check?

The Canadian Police Information Centre (CPIC) is Canada’s centralized information sharing system maintained by the Royal Canadian Mounted Police (RCMP). CPIC stores and provides access to information needed for criminal record checks in Canada.

Certn partners with Canadian police agencies to access CPIC records and conduct criminal record checks using the name and date of birth of the person. These searches, also aptly called “named-based criminal record checks,” are designed to indicate of the existence of criminal convictions, for which a record suspension (formerly known as a “pardon”) hasn’t been granted. The reports we generate will also contain any disclosures of criminal history as provided by the person in their application.

Information that doesn’t show up in a basic criminal record check includes:

  • Outstanding entries (e.g., information on outstanding warrants)
  • Convictions for which a record suspension/pardon has been granted
  • Cases where the person was found guilty by reason of mental disorder

How Can I Clear My Criminal Record?

If you’re in Canada, visit the Government of Canada’s “Applying for a record suspension” web page for more information on how to apply to the Parole Board of Canada to clear your record of offences that you feel are old, minor, and/or may prevent you from employment opportunities.

Can I Order a Vulnerable Sector Check Through Certn?

No. Third-party background screening providers aren’t authorized to conduct vulnerable sector checks in Canada. We can help you with an enhanced criminal record check. Otherwise, please contact your local police service instead.

Does Social Media Come up on Background Checks?

No, public or private social media content doesn’t come up. A social media background check is a separate type of screening that requires the candidate to consent to having their public social media content analyzed.

Social media screening works by using software to analyze posts, images, and videos from a candidate’s public profiles. The content is then compared against predefined risk classifications to help you make a more informed decision. Here are answers to your questions about a social media screening.

Does a Background Check Show Past Pay History?

No. A recruiter or a prospective employer might ask about your previous compensation, but the information doesn’t show up in any way in a reference check or an employment verification. Additionally, keep in mind that in some states in the US, for example, there are salary history bans in place making it illegal for your employer to ask about past pay. Therefore, there’s another reason why it might never come up.

How Long Does Certn Background Check Take?

Depending on the region and the type of check requested, a candidate can complete a Certn background check in minutes, not hours or days. The results are also returned more quickly than the old, manual paper-based process.

Certn Police Check

Are you looking for a police check? If you want to run a Canadian police check on yourself, click here.

How Much Does Certn Cost?

Certn offers pay-as-you-go services, so you only pay for the background checks you use. Depending on the service you need and which databases are checked, background screening can cost anywhere from $3 to $50 (checking international criminal databases is more expensive).

When you consider that hiring the wrong person can cost you up to 30% of their first-year earnings, even $50 is worth the peace of mind. When doing screening as part of a hiring process, the company requesting the information pays. Certn’s background screening experts can also advise property management companies and non-profit organizations how to run more affordable background checks.

Click here to request a demo and learn more.

Start Certn Background Screening

If you’re ready to start screening the Certn way, create an account and get started for free or book a demo to talk to one of our experts. Our team will work with you to understand your needs and can recommend customized screening solutions to meet your unique business requirements.