Issues your tenants may face

  • May 9, 2018
  • Owen Madrick

When tenants are filling out an application, the last thing on either of your minds are issues that may arise once they’ve moved in. Generally, landlord and tenant relationships can be mutually beneficial, but if the relationship breaks down due to issues you, or the tenant, are having, major problems can arise. It's important to understand what rights your tenant has and what to do when situations come about. Things can get even more complicated if they’ve signed a joint tenancy lease. We want to map out a guide so you'll know what their rights are if any of the below situations occur.

Emergency Repairs

If there's something in your unit that needs to be repaired, make sure you understand whether the repair is considered an emergency. If it is, you, as the landlord, are required, by law, to fix and pay for the issue as soon as possible. How do you know if it's an emergency? An emergency repair is anything that directly affects the health or safety of the tenant. In case of such a repair, if you or another emergency contact number cannot be reached immediately, the tenant may have to get the work done themselves. If they do, they may get the repairmen to bill you directly. If that isn’t possible, be sure to remind them to keep all of their receipts for you to reimburse them.

Emergency Repairs are things like:

  • A broken heating system
  • Backed up sewage
  • Broken lock

Non-Emergency Repairs are things like:

  • A broken stove
  • Minor leaks on the roof
  • The kitchen sink not draining

Problems with your Landlord

Unfortunately, it's somewhat common for tenants and landlords to have issues with one another. If tension arises between you and your tenant(s), things can escalate quickly. We’ve all heard stories of landlords micromanaging their tenants and not always following the rules outlined in a tenancy agreement. You should know by now that is not only a recipe for disaster but illegal. A tenant doesn’t think things like that will happen when to them when they’re filling out an application. Make sure you know what’s in the lease if problems around excessive noise or frequent guest come over. It’s important to know your rights as well as theirs. You’re not there to harass, you’re there to manage your rental, their home, and be sure it's up to code.

Rent Increases

Property managers and landlords must give 90 days’ notice if you intend to increase the rent. However, this notice may depend on what type of lease you have, whether it's yearly or monthly. Be sure to check what the rules are wherever you're located, as they all differ from province to province, country to country.

Lease Renewal

This can be a tricky one, because it varies in each province. In most provinces, after the first year, tenants are able to go on a month-to-month tenancy, but that isn’t necessarily the case everywhere. If they're not planning on renewing the lease, there are also rules behind when they need to tell you in preparation.

The most comprehensive screening platform

Compare pricing plans